Frequently Asked Questions
Everything you need to know about SAFELY
How does location sharing work?
You share your location only with trusted contacts. Location sharing is entirely optional and you can turn it off anytime. Your data is encrypted and stored securely.
What is check-in?
Check-in is a reminder system to let others know you're safe at scheduled times. You can create scheduled check-ins and your loved ones can hear from you regularly.
Is my data safe?
Yes. All your data is encrypted and stored on secure servers. We never share or sell your data to third parties. We are fully compliant with GDPR and data protection laws.
What happens when I need help?
When you press the help button, all people in your trust circle are immediately notified. However, remember: SAFELY is not a substitute for professional help services. Call 112 in life-threatening situations.
How do I delete my account/data?
You can delete your account from within the app or by emailing [email protected]. All your data will be permanently deleted within 30 days.
Is the app free?
SAFELY offers basic features for free. Premium features are available through subscription options. Prices can be viewed in the app.
Which devices does it work on?
SAFELY is currently available on iOS devices (iPhone). You can download it from the App Store.
Is internet connection required?
Yes, internet connection is required for location sharing and notifications. Some features may not work when offline.
How is battery consumption?
SAFELY is optimized to minimize battery consumption. It uses low power mode when running in the background.
Does it support multiple languages?
Yes, SAFELY supports Turkish and English. You can change the language from within the app.